Privacy policy

Who we are

Maseer (مسير) designs and builds custom software, AI automation, mobile apps and websites for businesses in Jordan and the GCC. This policy covers the website at themaseer.com. Our AI marketing product at ai.themaseer.com has its own privacy policy.

You can reach us at info@themaseer.com or +962 79 555 3835.

What we collect

When you send the contact form: your name, email address, phone number if you add it, and your message.

When you send the Start a Project form: your name, company, work email, phone, country, and the project details you choose to share, such as what you need, your industry, budget range, timeline and preferred contact method. While you fill it in, your unfinished answers are saved in your own browser so you don't lose them; they are removed when you submit.

Both forms reach us as an email. Our server also keeps short-lived technical logs, such as IP address and browser type, to run the site and protect it from abuse.

When you contact us on WhatsApp, by phone or by email, that conversation is handled by those services and kept in our inbox.

This site does not use advertising or analytics cookies.

How we use it

To answer your request: reply to your message, prepare a proposal, or arrange a call.

To keep the site and its forms safe from abuse.

We do not sell your details, and we do not use them for anything unrelated to Maseer.

Who we share it with

The companies that host our website and our email, only so they can run those services for us.

WhatsApp, if you choose to message us there.

Authorities, if the law requires it.

How long we keep it

Form submissions and emails: up to 12 months after our last contact with you, unless you become a client.

Technical server logs: a short time, to fix problems.

Your choices

You can ask what we hold about you, or ask us to correct or delete it, by emailing info@themaseer.com.

Changes

If we change how we handle your information, we will update this page and its date.